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CRM Evaluation Scorecard for Consulting Firms

FREE DECISION TOOL · CONSULTING FIRMS

CRM Evaluation Scorecard

Compare CRM software against the work your team must perform every week: lead capture, follow-up, pipeline visibility, proposals, contracts, and client handoff.

This scorecard does not produce a fake “best CRM” score. It helps your team document what is native, integration-based, or not verified before you start a trial or buy a plan.

1. Set your decision context

2. Score each CRM

Use 3 = strong fit, 2 = conditional fit, 1 = weak fit, 0 = not verified/not suitable. Weight each requirement from 1–5. Your total is a discussion prompt, not a recommendation.

RequirementWeightHubSpot CRM scoreClose scoreEvidence / source note
Capture leads from our main source
Assign owner and next follow-up
Connect email or meetings to the opportunity
Run proposal, quote, or contract workflow
Hand off a won deal to delivery
Cost is predictable at our team size

3. Use a 7-day trial plan

  1. Import five active or test leads.
  2. Assign owners, follow-up dates, and next actions.
  3. Log a sample email, meeting, or call.
  4. Move one opportunity to proposal stage.
  5. Test the document, contract, or integration step you actually need.
  6. Hand a won opportunity to another team member.
  7. Review your evidence notes and unresolved risks before buying.

Use the 7-Day CRM Trial Checklist
Related guides: CRM for consulting firms · Close vs HubSpot · Moving off spreadsheets